1. Acceptance of Terms
By purchasing an access package, requesting a test line, or utilizing the VLOXTV platform (https://vloxtv.com), you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our service.
2. Service Description & Access Delivery
VLOXTV provides high-definition digital streaming protocol access (IPTV) connecting subscribers to live TV channels, sports broadcasts, and on-demand media. Credentials (M3U URL and Xtream Codes) are delivered digitally via WhatsApp or email upon order confirmation.
3. Permitted Use & Connection Limits
- Single-Device Usage: Standard subscriptions permit one (1) active simultaneous stream at any given time unless a multi-room package has been explicitly purchased.
- Personal Use Only: Subscriptions are strictly for personal, non-commercial entertainment. Re-streaming, public broadcasting, sharing credentials publicly, or reselling streams without an authorized reseller account is strictly prohibited and results in immediate termination without refund.
4. Bandwidth & Network Requirements
To experience smooth 4K and FHD 60FPS streaming without buffering, a stable internet connection with minimum speeds of 15 Mbps for HD and 30 Mbps for 4K is recommended. VLOXTV is not responsible for local ISP throttling or network congestion outside our server control.
5. One-Off Payments & No Automatic Renewals
All packages sold on VLOXTV (1 month, 2 months, 3 months, 6 months, and 1 year) are strictly one-off payments. We never enroll subscribers in automated recurring credit card rebills. Renewal is 100% voluntary and initiated by the subscriber.
6. Service Availability & Maintenance
While VLOXTV maintains a target 99.9% network uptime, occasional brief server maintenance or channel line-up updates may occur to optimize security and stability. We continuously optimize our redundant content delivery network (CDN) to prevent downtime during peak global sports fixtures.
7. Contact & Support
For billing or account questions:
Support WhatsApp: +1 (360) 639-5512
Email: support@vloxtv.com