1. Overview and Commitment
At VLOXTV ("we", "us", or "our"), accessible from https://vloxtv.com, the privacy of our visitors and subscribers is of paramount importance. This Privacy Policy document outlines the types of information we collect, how it is handled, and our unwavering commitment to zero-activity logging.
2. Zero-Logging Streaming Policy
Unlike traditional cable or unverified internet providers, VLOXTV enforces a strict Zero-Logging Policy regarding subscriber viewing habits. We do not monitor, record, store, or analyze:
- Channels, live streams, or video-on-demand content you watch.
- Streaming duration, timestamps, or search history.
- IP addresses associated with specific stream requests.
3. Information We Collect
We only collect the absolute minimum data required to deliver your subscription credentials and technical support:
- Contact Details: Your provided name and WhatsApp number or email address to deliver your M3U playlist link and Xtream Codes credentials.
- Device Identification: The device model (e.g., Firestick, Samsung TV, Apple TV) to ensure optimal stream format compatibility.
- Order Details: Chosen duration package (1, 2, 3, 6, or 12 months) for account provisioning.
4. Payment Security & Financial Data
VLOXTV does not process, store, or hold credit card details on our local servers. All transactions are handled through secure, PCI-DSS compliant third-party payment gateways utilizing 256-bit SSL encryption. We never share or sell financial information to third parties.
5. Cookies & Technical Telemetry
Our website uses minimal, non-intrusive session cookies solely for caching static assets and ensuring responsive layout rendering. We do not use third-party invasive advertising cookies or cross-site tracking beacons.
6. Your Rights (GDPR & CCPA Compliance)
Regardless of your geographic location, you maintain full control over your data:
- Right to Erasure: You can request complete deletion of your contact information and WhatsApp conversation records at any time.
- Right to Rectification: You can update your device or contact details by contacting our support team.
7. Contact Information
For inquiries regarding this Privacy Policy or data requests, contact our dedicated compliance desk:
Compliance Email: support@vloxtv.com
WhatsApp Support: +1 (360) 639-5512